Shipping policy

Shipping Policy

At ByBianca Limited, we are committed to delivering your orders promptly and efficiently. Please read our shipping policy carefully to understand how we manage the delivery of your purchases.

Shipping Rates

Ireland:

  • Standard Shipping: €2.85
  • Free Shipping: Orders that qualify for free shipping will be indicated at checkout.
  • Promotions: From time to time, promotional offers may adjust shipping rates. Please refer to the specific promotion details for more information.

United Kingdom:

  • Standard Shipping: £4.85

Delivery Times

Ireland:

  • Estimated Delivery Time: 24-48 hours after dispatch.

United Kingdom:

  • Estimated Delivery Time: 48-96 hours after dispatch.

Please note that delivery times are estimates and may vary due to factors beyond our control, such as postal delays or customs processing.

Order Processing

  • Orders are processed within 1-2 business days.
  • Orders are not shipped or delivered on weekends or public holidays.
  • If we experience a high volume of orders, processing may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Confirmation & Order Tracking

  • You will receive a shipping confirmation email once your order has shipped.
  • Tracking numbers will be provided when available.

Customs, Duties, and Taxes

  • ByBianca Limited is not responsible for any customs and taxes applied to your order.
  • All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages and Issues

  • ByBianca Limited is not liable for any products damaged or lost during shipping.
  • If you receive your order damaged, please contact the shipment carrier or our support team directly to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

International Shipping

  • Currently, we ship to addresses within Ireland and the United Kingdom.
  • For shipping inquiries outside these regions, please contact our customer support at support@mybianca.com.

Contact Information

If you have any questions or concerns about our shipping policy, please contact us:

  • Email: support@mybianca.com

  • Address:


    ByBianca Limited Sutherland, Ratoath Meath, A85 DX53 Ireland

  • Company Number: 768025

Thank you for choosing ByBianca Limited. We appreciate your business and are dedicated to providing you with exceptional products and service.